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Weare happy to answer your Compex questions.
Who is Compex Canada?
Will my insurance cover Compex?
Many insurance providers will cover your Compex purchase, especially when prescribed by a physician. The TENS feature (for nerve pain) is quite often the reason. Please contact us for more details.
Can I get some help learning how to use my new Compex unit?
Every purchase is entitled to a 30-minute phone consult. Email us to arrange a time.
How long is the Compex warranty?
What is your return policy?
If you are not completely satisfied, you may exchange the item or return the product for a refund of the full purchase minus handling (see below for more info) within 90 days.
Please contact Ryan before initiating a return.
The original shipping fees are non-refundable, and the cost incurred on your return shipment is at your expense. However, the cost of shipping exchange items back to you will be covered by Team Perfect.
A refund will be processed once we have had a chance to review the condition of your return.
*Please note that a 10% handling fee will be deducted from your original payment (before tax and shipping) on all Compex units and accessories.